Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Zablocki

Susan Zablocki

September 3, 2026

5  out of  5
rating by Susan Zablocki
"Scott very quickly responded to my e-mail requesting assistance with my flood insurance policy."
We responded:
"Hello Susan, thank you for your business. We are grateful to be your new State Farm agency. Happy to help you with this transition and your future insurance needs."
Profile photo of Winter Lawson

Winter Lawson

September 2, 2026

5  out of  5
rating by Winter Lawson
"Explain everything, an had a great personality"
We responded:
"Thank you, Winter. We really appreciate your feedback and we really truly do love taking care of our customers."
Profile photo of Ib Oguntade

Ib Oguntade

August 28, 2026

5  out of  5
rating by Ib Oguntade
"Always responsive and ready to help!"
We responded:
"Hello Ib! Thanks so much for trusting us with your home and auto insurance! "
Profile photo of Rocio Carrasco

Rocio Carrasco

August 27, 2026

5  out of  5
rating by Rocio Carrasco
"Excelente servicio"
We responded:
"Thank you, Rocio. We really appreciate your business and kind words thank you for working with Scott Case State Farm ."
Profile photo of Jackie Rusk

Jackie Rusk

August 27, 2026

5  out of  5
rating by Jackie Rusk
"Scott was such great help in securing my vehicle policies. He was very knowledgeable about everything I asked about and willing to go the extra mile to help. I would definitely recommend him to my family and friends."
We responded:
"So great to have earned your families auto insurance business Jackie! We look forward to helping you with all your insurance needs in the future! "
Profile photo of curtis conway

curtis conway

August 27, 2026

5  out of  5
rating by curtis conway
"Very pleasant listened to my needs did not try to upsell"
We responded:
"Thanks Curtis! Happy to have earned your insurance business! "
Profile photo of morgan

morgan

August 27, 2026

5  out of  5
rating by morgan
"Scott and his team are courteous, knowledgeable and trustworthy. I highly recommend."
We responded:
"Thanks Morgan. We really do focus on putting the customer needs at the forefront! Glad we could help you out! "
Profile photo of Donna Baker

Donna Baker

August 23, 2026

5  out of  5
rating by Donna Baker
"Scott case is our new agent since our previous one retired. Scott and his office have responded quickly to our questions and concerns and have been a great help."
We responded:
"Hey Donna, happy to be taking care of your family and all their insurance needs! Congratulations on the new car!"
Profile photo of Jill Silverstein

Jill Silverstein

August 21, 2026

5  out of  5
rating by Jill Silverstein
"Scott is absolutely wonderful to work with! He’s knowledgeable, responsive, and always takes the time to make sure everything is handled properly. We trust him completely and wouldn’t hesitate to recommend him to anyone looking for a great insurance agent."
We responded:
"Awesome to hear from you Jill! Thanks so much! "
Profile photo of mike

mike

August 19, 2026

5  out of  5
rating by mike
"I have all my vehicles and my house and boat. Scott Case and his team are very professional. He is very assessable and will go to bat for you and your family. I am glad to be a customer!!!"
We responded:
"Thanks Mike. It’s a pleasure being your State Farm agent. "
Profile photo of IISA TRUJILLO

IISA TRUJILLO

August 19, 2026

5  out of  5
rating by IISA TRUJILLO
"prompt and efficient."
We responded:
"We appreciate you recognizing our hard work and we appreciate you working with the Scott Case State Farm agency!"
Profile photo of lisa griffith

lisa griffith

August 14, 2026

5  out of  5
rating by lisa griffith
"Scott and Matthew are the best agents! Always very helpful and responsive"
We responded:
"Thank you, Lisa. It’s so great to hear! Thank you for trusting and recommending the Scott Case State Farm Agency! "
Profile photo of eddie rice

eddie rice

August 13, 2026

1  out of  5
rating by eddie rice
"I've had Scott case for a long time now. We'll today is the end of that. He let's his employees talk how they want. Hang up mid sentence. If they hear something they don't like , they hang up. I asked about an issue and he just deflects it and goes on to something off the subject. Very unprofessional. I pay too much money to be harassed. He over talks you. He won't listen. Hes losing my business forever. Guys a joke. Not business like AT ALL."
Profile photo of GABRIEL MELENDEZ

GABRIEL MELENDEZ

August 12, 2026

5  out of  5
rating by GABRIEL MELENDEZ
"Great agent and staff"
We responded:
"Thank you so much, Gabriel! We appreciate your support!"
Profile photo of Byron Parker

Byron Parker

August 6, 2026

5  out of  5
rating by Byron Parker
"She did everything fast and easy explanation very nice and helpful"
We responded:
"Thanks so much, Byron! We appreciate your feedback, we really love hearing that customers appreciate our great customer service!"
Profile photo of Tim McLaughlin

Tim McLaughlin

July 29, 2026

5  out of  5
rating by Tim McLaughlin
"Great service for what I needed"
We responded:
"Thanks as always, Tim. We appreciate your business.! "
Profile photo of Alexandra Row

Alexandra Row

July 21, 2026

5  out of  5
rating by Alexandra Row
"I had a seamless transition from another State Farm office (different state) to the Scott Case State Farm Insurance team. The entire process was incredibly smooth and efficient. They were prompt, professional, and easy to work with over the phone. Within about 25 minutes, they had all of my policies transferred and updated exactly as discussed.

Their communication was excellent throughout the process, with quick responses by both phone and email. I truly appreciated how easy they made everything and the level of customer service they provided. I look forward to working with Scott Case and the team. Highly recommend!"
We responded:
"Thank you so much, Alexandra, for the wonderful review! We’re thrilled to hear that your transition to our Scott Case State Farm team was so seamless and that we were able to get everything transferred and updated quickly. Our team works hard to provide prompt, professional, and personalized service, so it means a lot to hear that reflected in your experience. We truly appreciate your trust and recommendation, and we look forward to working with you for many years to come!"
Profile photo of KMAYHER

KMAYHER

July 17, 2026

5  out of  5
rating by KMAYHER
"Scott and his team are amazing! Always so responsive and service is stellar. Never had an insurance broker be so proactive and check in. Highly recommend"
We responded:
"Thank you so much for the kind words and recommendation! We really appreciate you taking the time to share your experience. We do our best to stay responsive and proactive, so it means a lot to hear that you’ve had such a great experience with our team. We truly appreciate your trust and are always here whenever you need us!"
Profile photo of JT Hwang

JT Hwang

July 15, 2026

5  out of  5
rating by JT Hwang
"I’ve been with Dan Educate since early 2000’s, to cover our home and vehicles. Service through this location has been excellent over the years, and Scott Case provided same level of service if not better. In the 20 years with them, not a single auto or home claim in in the 15 years, but had to use the home insurance as many neighbors around us had wind damages from strong storms that ripped through the area. Scott’s team has been instrumental in helping us through the coverage, and since then, we’ve added the universal coverage for peace of mind. I’d highly recommend State Farm Insurance company, and go with Scott Case if you are in the area. Though once we were up north in the Des Plaines area, we’ve been sticking with them in Plainfield/Joliet area since they are able to provide excellent level of service over the phone and email. Thank you Scott and your team, wishing best!"
We responded:
"JT, thank you so much for your thoughtful review and for trusting us with your home and auto insurance over the years. It means a great deal that you’ve stayed with State Farm for more than 20 years and that you’ve continued that relationship with our office. We’re especially glad we could help guide you through your home claim after the storms and make the process as smooth as possible. Hearing that you have peace of mind with your coverage is exactly what we strive for. Thank you for your recommendation and for allowing us to serve you—even from a distance! We truly appreciate your trust and look forward to being here for you for many years to come. – Scott & Team"
Profile photo of Frank

Frank

July 13, 2026

5  out of  5
rating by Frank
"Scott Case @ State Farm is wonderful! Always responsive to my questions and gives great feedback.
Thank you!"
We responded:
"Thanks Frank! Happy to have all
Of your insurance business! "
Profile photo of chuck11166

chuck11166

July 10, 2026

5  out of  5
rating by chuck11166
"I had a great time experience with the team at State Farm especially Scott Case. Everyone was friendly, knowledgeable, and took time to explain my coverage options without making me feel rushed. They answered all my questions and made the entire process smooth and stress-free. I appreciate their excellent customer service and I would definitely recommend this office to anyone looking for reliable insurance and a team that genuinely cares about their clients."
We responded:
"Thank you so much for your thoughtful review, Chuck! It was a pleasure helping you with your insurance needs. We truly appreciate your kind words about our team and are glad you felt informed, comfortable, and never rushed throughout the process. Our goal is to provide personalized service and make sure every customer understands their coverage and feels confident in their decisions. Thank you for trusting our office and for recommending Scott Case State Farm. We’re always here whenever you need us!"
Profile photo of Martin Case

Martin Case

July 7, 2026

5  out of  5
rating by Martin Case
"Scott and his staff have been great. Very helpful and State Farm has great rates."
We responded:
"Thank you for being a loyal customer!! Happy we could get you a total roof replacement after your storm damage!"
Profile photo of Katarzyna Lejtholc

Katarzyna Lejtholc

July 6, 2026

5  out of  5
rating by Katarzyna Lejtholc
"Very nice and helpful"
We responded:
"Thank you for your business! We appreciate you as a customer!"
Profile photo of Stephanie Santana

Stephanie Santana

July 2, 2026

5  out of  5
rating by Stephanie Santana
"Excellent experience"
We responded:
"Thank you Stephanie! So happy to work with you! "
Profile photo of shana yeh

shana yeh

July 1, 2026

5  out of  5
rating by shana yeh
"Great service"
We responded:
"Thank you, Shana! Happy to help, glad you are a great State Farm customer! "