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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MARY ARGENTINO

MARY ARGENTINO

October 13, 2025

5  out of  5
rating by MARY ARGENTINO
"BEST CUSTOMER SERVICE ESPECIALLY MATTHEW"
We responded:
"Thank you Mary! Great to have your insurance! We appreciate you! "
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Kristine Korzun

October 7, 2025

5  out of  5
rating by Kristine Korzun
"Scott Case is always very helpful and thorough! He finds the best rates. I would definitely recommend for all your insurance purposes"
We responded:
"Thank you so much, Kristine! We really appreciate your kind words and recommendation. I’m glad to hear you’ve had a great experience and that we’ve been able to find the best rates for your needs. It’s always our goal to make insurance simple and stress-free. Thanks again for trusting us with your coverage!"
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Marcello Monaco

October 1, 2025

5  out of  5
rating by Marcello Monaco
"I would like to mention that Matt Maday is a very important asset to State Farm also works for Scott Case State farm just a great guy who has reduced my premiums on my policy with this world around us with high cost prices everywhere..Matt is very easy to talk to and knows his way around numbers. Scott keep this guy around he's worth it if he goes I go. please keep the great job going at this location. Scott Case what great people you have working for you.. also your other team members are very valuable as well."
We responded:
"Marcello, thank you so much for taking the time to share this thoughtful review! We couldn’t agree more — Matt is an incredible part of our team, and we’re so glad to hear how much he’s been able to help you. It means a lot that you recognize the effort he puts into making insurance easier and more affordable, especially during times when costs are rising everywhere. We’ll be sure to share your kind words with Matt and the rest of our team. We’re grateful to have you as part of our State Farm family and look forward to continuing to be here for you!"
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Cindy

September 25, 2025

5  out of  5
rating by Cindy
"When I switched to State Farm, Matt went out of his way to help me get set up with the Drive Safe and Save app. (I was clueless with the cell phone at that time.) When I was looking for a different vehicle, Scott was very helpful in getting me pricing which helped me make a decision. Both Matt & Scott have gone out of their way to help me whenever I've contacted them. They keep me updated and proactively calls to go over my policy yearly. Thank You! You are very much appreciated."
We responded:
"Cindy, thank you so much for sharing your experience and for trusting our team with your insurance needs! We’re glad Matt was able to help you get set up with Drive Safe & Save, and that Scott could assist with finding the right pricing for your vehicle. It means a lot to hear that you value the way we stay in touch and review your policies with you. We truly appreciate your kind words and the opportunity to continue serving you."
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William Schuler

September 19, 2025

5  out of  5
rating by William Schuler
"I insured my car & home & rental Great service & rates"
We responded:
"Thank you so much, William! We’re glad we could help you with your car, home, and rental insurance. It’s great to hear you’re happy with our service and rates—we truly appreciate your trust in our team!"
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Jill Silverstein

September 13, 2025

5  out of  5
rating by Jill Silverstein
"Scott case has been a preferred partner, client and friend for many years. There's NO ONE else I would trust to take care of our clients and their insurance needs. Scott also services my own family and never fails to respond promptly, offer competitive rates and provide true expert advice. From the jump, he has always treated me like a friend and has advised the same. He exudes a true TRUSTING demeanor and always has our best interest at heart. He's been available around the clock to ensure white glove service and amazing results. ALL of our clients love and trust his team to handle It all. You are doing yourself a disservice if you look anywhere else for ALL insurance needs. Scott is a true professional, super cool and trustworthy. THE BEST!!! Thank you for years and years of your dedication, loyalty and service."
We responded:
"Jill, thank you so much for your incredible review and for trusting me over the years with your insurance needs. I’m truly grateful for the opportunity to support not only you and your family, but also the clients you’ve referred. Your kind words about my availability, dedication, and service mean the world to me and my team. We’re honored to be your trusted partner and will continue working hard to provide the best protection and advice possible. Your loyalty and confidence are sincerely appreciated!"
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Jerry

September 12, 2025

5  out of  5
rating by Jerry
"Great staff! I would recommend this State Farm to others."
We responded:
"Thanks Jerry! "
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Jill Silverstein

September 12, 2025

5  out of  5
rating by Jill Silverstein
"Scott is absolutely wonderful to work with!"
We responded:
"Awesome to hear from you Jill! Thanks so much! "
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Volodymyr Demchyna

September 9, 2025

5  out of  5
rating by Volodymyr Demchyna
"Excellent service, fair prices, and truly helpful people! I’ve had a great experience with State Farm — their team is always professional, friendly, and quick to help. A special thank-you to Scott and Stephany, who are always incredibly supportive whenever something urgent comes up. They truly go above and beyond. Highly recommended if you're looking for a reliable and responsive insurance provider🫱🏼‍🫲🏾"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Stephanie and I truly appreciate the shout-out, and we’re always here to make sure you feel supported—especially when urgent situations arise. Your recommendation means a lot to us, and we look forward to continuing to be your trusted insurance team!"
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Noell Barnec

September 2, 2025

5  out of  5
rating by Noell Barnec
"Great insurance agent. Has been my insurance guy for many years. Always friendly staff. And they send birthday cards and holiday cards"
We responded:
"Hello Noell, thanks so much! Thanks for your support and business, we appreciate you for trusting the Scott Case State Farm agency with your insurance needs! "
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Dina Loomis

August 25, 2025

5  out of  5
rating by Dina Loomis
"Scott is a pleasure to work with! Always very helpful and informative when we have any questions."
We responded:
"Thank you for your 5 star review Dina, so happy you enjoy our great customer service! "
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timothy Konig

August 21, 2025

5  out of  5
rating by timothy Konig
"Thorough and definitely helpful"
We responded:
"Thank you very much for your feedback Timothy, we appreciate your business! "
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April Giannosa

July 30, 2025

5  out of  5
rating by April Giannosa
"I’ve been with Scott Case State Farm for years. They are always so helpful and quick to respond whether I call or email them. Definitely recommend!"
We responded:
"Thank you, April. It is so nice to hear that you enjoy working with the Scott Case State Farm agency! We appreciate your loyalty and business all these years, thank you both! "
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Sean Dennis

July 24, 2025

5  out of  5
rating by Sean Dennis
"Our experience has been absolutely incredible ! Dalia Ozuna is one of the kindest and most helpful individuals that we have encountered in the Chicago area. I would highly recommend this insurance office for any insurance needs."
We responded:
"Thank you, Sean so glad you had a great experience working with Dalia and our Scott Case State Farm agency! Please let us know if you or any of your friends and family ever need any more assistance! We are here to provide excellent insurance advice and guidance! "
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Eamonn

July 15, 2025

5  out of  5
rating by Eamonn
"Scott and his team are great and extremely easy to work with. Highly recommend"
We responded:
"Thank you for choosing to work with Scott Case State Farm agency! Please let us know if we can help you with any of your other insurance needs. "
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Brad Anderson

July 15, 2025

5  out of  5
rating by Brad Anderson
"Scott has been out agent since he first opened his own office, and has always gone above and beyond to help our family."
We responded:
"Hey Brad, we appreciate your auto and home Insurance business! Enjoy your new car! Thanks for the 5 stars!"
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Eligio Genato

July 11, 2025

5  out of  5
rating by Eligio Genato
"Fast, reliable service, pleasant and knowledgeable staff"
We responded:
"Thank you for working with the Scott Case State Farm Agency. We love providing excellent customer service! "
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Denise Kleopa

July 8, 2025

5  out of  5
rating by Denise Kleopa
"My family and I have had our policies with State farm for as long as I can remember! Scott Case’s office has always been a tremendous help every time we reach out. My husband and I are closing on our first home together and we connected with Dalia, who helped us with our homeowners insurance policy. She was lovely and helpful! We will continue to refer family and friends if anyone ever needs a new insurance company."
We responded:
"We appreciate your review! You’re delighted to know you had a great experience with our Scott Case State Farm office! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Brian Szalony

July 1, 2025

5  out of  5
rating by Brian Szalony
"Great service by all Scott's staff."
We responded:
"Thank you to you and your family Brian! It’s been awesome to take care of all of your families life insurance needs! Please let us know if you need anything! "
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Stephanie Santana

July 1, 2025

5  out of  5
rating by Stephanie Santana
"Excellent experience"
We responded:
"Thank you Stephanie! So happy to work with you! "
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Robert Bury

June 27, 2025

5  out of  5
rating by Robert Bury
"Great customer service,"
We responded:
"Thanks Robert! We appreciate you as a customer of our Scott Case State Farm Agency! "
Profile photo of Jana Hletko

Jana Hletko

June 25, 2025

5  out of  5
rating by Jana Hletko
"We appreciate the excellent service Scott Case and his team provide."
We responded:
"It’s a pleasure to work with you guys! Please recommend us! Thank you! "
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G

June 9, 2025

5  out of  5
rating by G
"Dalia has been great, very prompt!"
We responded:
"Thank you G! We couldn’t agree more! Thank you for working with the Scott Case State Farm Agency ! "
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vincent deconti

May 24, 2025

5  out of  5
rating by vincent deconti
"Immediate attention to detail. provided updated ID cards"
We responded:
"Thanks Vince!! Happy you like working with our Scott Case State Farm Agency! "
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sanjana ramesh

May 23, 2025

5  out of  5
rating by sanjana ramesh
"We were recommend to the team by our realtor and right of the bat both Scott and Dalia took such good care of us. Dalia was very patient and provided with multiple quotes to see what worked best for us and was very transparent throughout. Highly recommend them !"
We responded:
"We are so happy to have been a part of your home purchase! Thank you so much for trusting us with all of your insurance needs, our agency looks forward to supporting you more in the future!! "